Shipping & Handling
EXOS Health will occasionally offer promotions for free shipping either for a limited time or when you place an order over a certain dollar amount (before shipping costs).
$2 flat rate for domestic shipments under 1 lbs.
$4 flat rate for domestic shipments above 1 lbs.
$10 flat rate for international shipments.
Orders are processed between 1-3 business days however in most cases, orders will be shipped the day after the order is placed. Orders can be shipped the same day the order is placed in some occasions. Please contact us if you have not received a shipping confirmation within 3 days of your order being placed.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States. If you are outside of the United States and fail to pay customs charges and your package is returned to us, you are responsible for additional shipping charges to have it re-sent to you as well as customs fees required to obtain the package.
We are not responsible for shipments delivered to the wrong address due to customer’s mistake. We will do our best to accommodate.
We do not accept returns/exchanges. If your order arrives damaged or parts of your order are missing please contact us within 7 days of delivery.
Countries we ship to:
Anguilla, Antigua And Barbuda, Argentina, Armenia, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bhutan, Bosnia And Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, China , Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Dominican Republic, Egypt, Estonia, Ethiopia, Finland, France, French Guiana, French Polynesia, Germany, Greece, Greenland, Grenada, Hong Kong, Hungary, Iceland. India, Iraq, Ireland, Isle Of Man, Israel, Italy, Jamaica, Japan, Jordan, Lebanon, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Luxembourg, Macao, Malta, Martinique, Republic of Moldova, Monaco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal , Qatar, Romania, Russia, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saudi Arabia, Singapore, Slovenia, Spain, St. Vincent, Sweden, Switzerland, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, United Kingdom, United States Minor Outlying Islands, Uruguay, Venezuela, British Virgin Islands